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Tech

Allowing RDP Access to a Citrix VDA

Issue:

When a regular user is trying to RDP to a machine that is published in a Citrix environment (i.e. has VDA installed on it)

They receive an “Unauthorized …” error message

Typically, when you want to allow a user to RDP into any machine – you simply add them to the Remote Desktop Users group.

Resolution:

In the case of a Citrix VDA, you need to add the user into 2 groups:

  1. Remote Desktop Users
  2. Direct Access Users